Karl Mayer, a technology and market leader as well as driving force for innovations in textile machinery building,
Karl mayer headquartered in Germany, has announced that new features and feedback have been added to Karl Mayer‘s online platform–Karl Mayer Webshop Spare Parts–for ordering spare parts. The B2B online platform was launched during ITMA 2015.
Whenever Karl Mayer’s customers need to buy wearing parts, standard spare parts, or specialised components, they can order them easily and conveniently using the state-of-the-art Karl Mayer Webshop Spare Parts.
The number of visible components that are available to order has been almost doubled as a result of the latest Webshop upgrade. Just under 3,000 items are now available to order. The Webshop now also offers two additional functions, which simplify the day-to- day ordering process. One new feature is that the weight and volume of the ordered parts are displayed, which provides the customer with important shipping information. It is now also possible to print out a pre-order list with details that are relevant to the decision-making process, such as the number and price of all the items, before placing an order. Supervisors can use this document as a basis for approving the order, for example.
The next extended function concerns the linking of the Webshop spare parts with the Karl Mayer Check Parts app. As before, the digital link enables the authenticity of the spare parts to be verified and, if required, a new order can be placed in the Webshop for the item that has just been selected.
Karl Mayer already generates more than 10 per cent of its turnover through its spare parts business via this modern and innovative online platform. The Webshop Spare Parts also has an impressive zero-fail rate – what has been ordered, arrives.